Visual On-Route has been a leader in in-cab computing since its inception. It brings transparency of communication, routing efficiencies, work-order integration, revenue capturing, and GPS capabilities to your operation. This analysis demonstrates how your operation would differ if you had Visual On-Route.
| Conventional Route Methods | Visual On-Route | |
| Normal Service | Service is usually assumed unless the driver picks up the clipboard, locates and checks off the service | Service is automatically sensed and displayed. Time and duration of service are automatically recorded for absolute proof of service |
| Service Problems | Driver periodically picks up the clipboard, locates the service and makes a notation of the problem | Driver indicates service issue by a simple touch of the tablet screen |
| Extra Services | Driver periodically picks up the clipboard, locates the service and makes a notation of the extra service | Driver accurately enters extra number of services by a simple touch of the tablet screen |
| Missed Service | The driver must return to the missed service when the customer calls, wasting time and fuel | Visual On-Route warns the driver if a service is out of sequence saving time and fuel |
| Service Questions | The route list has a limited amount of information space so the driver must call the office | The screen shows much more information to help the drive do the service without calling the office |
| Service Changes | Driver is called. If busy, they play message tag. then driver has to write down or remember changes | The drive is not interrupted. Service changes automatically show a message on the service map |
| Re-sequence Routes | Driver must note sequence change, which is then returned to the office for manual entry | Visual On-Route automatically senses sequence change and the driver can decide if the change is permanent |
| New Route | Driver must use the list to navigate and find address | Driver navigates the new route twice as fast with the Visual On-Route visual map display |
| Conventional Route Methods | Visual On-Route | |
| Service Status | Office must call for truck position and service status. | Visual On-Route shows the position of the truck on a route map along with each service status |
| Service Disputes | Unless the driver gets a signature, there is no proof the service was done. | Service date, time, position and duration are all recorded. Service photos can also be attached. |
| Missed Service | Customer must call a Service Rep who then contacts the driver who has to pickup the clipboard and look up customer to see why service was missed. | Visual On-Route can update your website where the customer can go and check status. Or the Service Rep can tell them immediately why they were missed. |
| Conventional Route Methods | Visual On-Route | |
| Service Problems | Entry operator must notify each proper department and arrange for resolution. | Visual On-Route automatically creates a Work Order and sends it to the proper department without inefficient re-entry. |
| Route List | Route list must be printed by a cut-off time each day. Any additional route changes are handled manually. | Visual On-Route automatically gets up-to-the-minute Route list each morning when the driver starts Visual On-Route. |
| Extra Services | Entry operator enters all the extra billing manually that accumulated throughout the day. | Visual On-Route automatically creates extra service charges on the customer and creates a batch in RAMS for your review. |