Privacy Policy

6 things you need to know

1. Keeping your personal information, well, personal

If you provide your personal information to receive any documentation from Alpine, in print or electronic form, we collect and store that information.  However, it is just that…personal and private. Such personal information enables us to fulfill your information request. This information may also be used to send you additional information about Alpine products and programs.

2. We don’t allow list rentals or purchases

It is Alpine’s policy not to provide third party access to your data unless you provide written consent or as required by legal process.  If a requesting entity initiates legal process seeking to require the production of your data, Alpine will attempt to notify you as soon as possible to provide an opportunity to present an opposition to production in the legal proceeding. Alpine does not sell any personal information or data that we have collected or stored.

3. When Alpine sends emails to you

Just as we expect others to respect the inbox of Alpine, we will do our best to respect yours.  The only emails you’ll receive from us will be emails related to your account or your use of Alpine. We might alert you to new upgrades or enhancements or keep you abreast of Alpine news.  Some of those emails may be directed to everyone, and some of them may be written just for you.  If you wish to modify the frequency by which we email you, please contact us at info@rams-pro.com and we will work with you.  Also, if you do not wish to receive emails from Alpine, we will give you the opportunity to opt out on each email we send.

4. Use of Google Analytics

Alpine uses Google Analytics, a web analytics service provided by Google, Inc. (analytics.google.com), to create summary reports for evaluation of website usability and site traffic. Google Analytics uses cookies, which are text files placed on your computer, to help analyze use of the site. Information generated by the cookie about your site usage is transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The accuracy of this information cannot be guaranteed, particularly since this information is subject to change.

5.  Access to Location Information

Visual On-Route and Visual RAMS-Pro both use location data to aid its clients in tracking pertinent location details to help with communication and route updates.  The collection of location data enables vehicles to leverage the benefits of Google maps, communicate back to the office their location and verification of service, and collect information about driver behavior (i.e. speed, breaking) that will enhance safety and accountability. This information is collected in the background of the Visual On-Route Android App as the tablet is being used by drivers in the field.  The information gathered is not personal and is only used to transmit the location of either the truck or information surrounding the service being performed by the company.  Location data can only be accessed by VOR and VRP users that have been permissioned to do so by management and is not publicly available.

6. To sum things up…

Your privacy, and the privacy of both sides of Alpine’s emails, is extremely important to us, and we’ll do everything we can to protect it.  Direct any questions you may have regarding this Privacy Policy to info@rams-pro.com.  And if you suspect our privacy policy has been abused in any way, please notify us immediately.

Alpine Technology Corporation reserves the right to revise this Privacy Policy at anytime. Check periodically for an updated Privacy Policy.