It’s hard to believe you can unlock the door to your house, change the temperature on your thermostat and order groceries to be delivered, all from a device you hold in your hand. You can set up a romantic date with the swipe of a thumb, buy cheap airline tickets and have an Uber driver at your door in 10 minutes. You could even have an entire outfit tailored for you without trying anything on. It’s almost ridiculous when you think about what is possible with the technology available today.
In fact, the speed at which technology changes our lives is kind of overwhelming. It’s hard to keep up. What is the cloud or SAAS? What technology is a worthy investment and which is just a trendy scam? If you do decide to try a new software, how do you even begin implementing it and training yourself and your employees?
The waste industry has a reputation of falling behind in its adoption of new technologies. Perhaps because stepping into unknown territory is scary and means leaving the security of what you know behind, leaving behind how you’ve always done it.
Taking the time to learn and use new technology is now a non-negotiable. Refusing to embrace it not only makes it harder to compete, but means losing efficiency in your business and missing crucial opportunities. If you are not careful, you will continue to fall behind and ultimately end up in a “tech slump”.
While the path out of such slump can take some time and will take care, here are some simple tips and tools to improve your interaction with technology as a hauler and avoid a tech slump:
Route optimization
Making your routes as efficient as possible is a huge way to cut costs. You’ll be saving on fuel, truck maintenance and time. Investing in the technology that gives you this added efficiency is a game changer.
Update your website
Your website should be easy to navigate and give customers a clear idea about who you are and what you do. The process of signing up for services should be seamless. If your website is outdated, you should consider cleaning it up and making it look more presentable. Here’s 5 ways to make it look more professional.
Invest in online bill pay
56% of bills in the U.S. are paid online. Yeah. It’s definitely time to start investigating into setting that up for your hauling business. Online billing significantly reduces the time your staff will be on the phone and saves all the money you’re dumping into paper, ink and postage. The money adds up. Check out our vendor My Online Bill to find out more and ditch the billing hassle.
Move away from the printer
This kind of touches on the previous topic. As a hauler, you shouldn’t be printing out every document under the sun. It’s not only time consuming to print out each route list or work order and…it’s expensive. Find ways to send PDF’s and check out Alpine’s Visual On Route which saves you loads of headache by syncing route lists and work orders straight from the office to the trucks.
Get on the cloud
What the heck is this cloud everyone talks about? Contrary to popular belief the cloud is not a fluffy cotton ball in the sky. Cloud computing means instead of having all the computer hardware and software on site (I.e. servers, tech manager,) these services are hosted and provided by another company and accessed via the Internet. *Cough, cough* Alpine Live is our hosting solution, which again keeps your migraines at bay.
These 5 helpful tips are a great start, if you’re looking to stay up to date with current software and technology. Taking the time to set up a strategy to keep your company culture on track with technology and in line with your vision, will leave you ahead of the curve.